upgrade from 10.2.0.1 to 11.2.0.3

1-use the link 

http://bedirisendiri.blogspot.co.uk/2012/10/upgrade-10201-to-11203.html

2-patches name are 

                                 10.2.0.4 (patch 6810189)

                                 11.2.0.3 (patch 10404530)